777ji's Privacy Policy

This Privacy Policy ("Policy") governs the relationship between the organisation operating the 777ji platform ("we", "us") and each person who uses our website and services ("you", "user"). By registering an account on 777ji or using any of our services, you are considered to have accepted the terms of this Policy.

We believe your privacy is a fundamental right. That is why we use SSL encryption and the latest security technology to keep your information safe and ensure fair play. This Policy is reviewed regularly; if significant changes are made, we will notify you in a timely manner.

1 What Types of Information We Collect

777ji collects different categories of information for different purposes. The types of information and the reasons for collecting them are described in detail below.

1.1 Registration and Identity Information

When you create an account, we collect the following information:

• Full name and date of birth (for age verification).
• Mobile number and email address.
• Residential address and national ID card or passport details (for KYC verification).
• Login ID and encrypted password.

1.2 Financial Transaction Information

During deposit and withdrawal processes, we use the following information:

• Transaction date, amount, and reference number for transactions made via bKash, Nagad, Rocket, Upay, or bank transfer.
• Additional verification information required to prevent financial fraud.

1.3 Technical and Device Information

Some information is collected automatically while you browse our site:

• IP address, browser type, and operating system.
• Cookie and session data.
• Logs of which pages were visited on the site and for how long.
• Device identifier information (Device ID).

1.4 Communication Information

When you contact our support team via live chat or email, a record of that conversation may be stored — for the purpose of improving service quality and resolving disputes.

2 How We Use Your Information

Collected information is used only for specific and lawful purposes. We never sell your information to third parties without your consent.

• Account Management: To complete registration, login, and identity verification processes.
• Transaction Processing: To facilitate deposits and withdrawals and to maintain financial records.
• Customer Support: To provide you with fast and accurate resolution of your issues.
• Security and Fraud Prevention: To detect unauthorised access, money laundering, and fraudulent activity.
• Legal Compliance: To maintain records in accordance with applicable laws and regulations.
• Service Improvement: To analyse usage patterns in order to enrich the platform experience.
• Legitimate Communication: To send relevant updates, important notices, or service-related information.

3 Data Storage and Security

777ji follows industry-standard security practices to protect your information. All data transmitted to our servers is protected via SSL (Secure Socket Layer) encryption and remains encrypted at rest as well.

3.1 Security Measures

• 256-bit SSL/TLS encryption.
• Two-Factor Authentication support.
• Regular security audits and vulnerability testing.
• Data access restricted to a limited number of staff — only those who need it.
• Access log recording and monitoring.

3.2 Retention Period

Your information may be retained for as long as your account is active and, after account closure, for a defined period to fulfil applicable legal obligations. Financial transaction records are retained in accordance with prevailing regulations.

4 Sharing Information with Third Parties

We do not sell your personal information to third parties for commercial purposes. However, certain information may be disclosed in the following limited circumstances:

• Payment Processors: bKash, Nagad, Rocket, Upay, and partner banks receive the information necessary to complete transactions.
• Technology Service Providers: Trusted partners in hosting, analytics, and cybersecurity who adhere to our privacy standards.
• Legal Authorities: As part of a court order or mandatory legal process.
• Fraud Prevention Agencies: To detect fraudulent activity or money laundering.

In the cases mentioned above, only the minimum necessary information is provided, and all partners are required to comply with an equivalent standard of privacy policy.

5 Cookies and Tracking Technologies

The 777ji website uses cookies and similar technologies to improve your browsing experience.

5.1 Types of Cookies

• Essential Cookies: Required for the core functions of the site (login sessions, security).
• Functional Cookies: To remember your preferences and improve site performance.
• Analytics Cookies: To understand which pages are used most — data is completely anonymous.

5.2 Cookie Controls

You can disable non-essential cookies at any time from your browser settings. Please note, however, that disabling certain cookies may cause some features of the site to not work properly.

6 Your Rights

Every user of 777ji enjoys the following rights regarding their personal information:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: If any of your information is incorrect, you may request that it be corrected.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though where legal obligations exist, it may not be possible to delete all information.
• Right to Restrict Processing: In certain cases you may ask us to limit the processing of your information.
• Right to Withdraw Consent: You may withdraw consent at any time for any processing carried out on the basis of consent.
• Right to Data Portability: You may request a copy of your information in a structured, commonly used format.

To exercise any of the above rights, please contact our support team. We are obliged to respond to your request in a timely manner.

7 Protection of Minors' Information

777ji is a platform exclusively for adults (aged 21 or older). We do not knowingly collect or process any information from minors. An age verification process is followed at the time of registration.

If we become aware that information from a minor has been collected inadvertently, that information will be deleted immediately and the associated account will be suspended.

8 Policy Changes and Updates

This Privacy Policy may be updated over time as a result of changes to the platform's operations or applicable law. When significant changes are made to the Policy, we will:

• Publish the updated policy on this page with a new date.
• Send a notice to your registered mobile number or email.
• Display a brief notification when you log in to the site.

If you continue to use the site after the updated policy has been published, you will be considered to have accepted the updated policy. We therefore recommend reviewing this page regularly.

9 International Data Transfers

777ji uses global infrastructure, so your information may be stored or processed on servers outside Bangladesh. In such cases, we ensure that appropriate protection measures are maintained at the destination and that data transfers are consistent with the applicable legal framework.

10 Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. Our team is available around the clock (24/7) to assist in both Bengali and English.

• Email: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week via the website.

We endeavour to respond as quickly as possible to any legitimate information request or complaint.